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Thea is an AI Discord bot that turns the documentation you already have into an always-on support layer. Every answer cites the passage it used. When confidence is below the threshold you set, Thea hands off to your staff instead of guessing. The same install runs layered AutoMod, private-channel tickets, and a public help center.

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What Thea does

Answering

Cited replies from your sources, with a confidence gate and a get-a-human button.

Moderation

Heuristics, scam defense, raid protection, an optional global blacklist, and moderator commands.

Tickets

Private channels with AI first-answer, triage, transcripts, and CSAT.

Help center

A public site of articles you publish — also indexed for Discord answers.

Community

Welcome, onboarding forms, announcements, saved replies, and server logs.

Dashboard

Knowledge, Playground, conversations, billing, backup, and audit.

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Why Thea

  • Citation-grounded answers — every reply links to the passage it used.
  • Confidence-gated escalation — below your threshold, Thea does not invent an answer.
  • Layered AutoMod — Discord rules, heuristics (including QR codes), a moderation screen, name screening, and an optional AI pass.
  • Scam and raid defense — community phishing list, join-surge detection, emoji-captcha gate, optional global blacklist.
  • Ticket triage — category, urgency, and sentiment before a human reads the channel.
  • Public help center — articles you publish, with a custom domain on paid plans.
  • Analytics — Activity, conversations, ticket CSAT, and knowledge-gap clusters.

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Get started

Quickstart

Create an account, connect a source, set the threshold, and invite Thea.