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Each Discord server has its own isolated dashboard: its own knowledge, AutoMod, tickets, and plan. Switch servers from the selector. Account-level pages (all servers, billing overview, account standing) live under /servers.

Server navigation

Monitor

Build

Admin

Settings sections

While you are in Settings, the sidebar lists: General · Answering · Handoff · Welcome · Onboarding · Tickets · Saved replies · Safety · AutoMod · Raid protection · Server logs · Help center · API · Backup & clone

Weekly digest

Settings → General → Weekly digest posts a short summary — answers, tickets, escalations, AutoMod — to a staff channel you pick. It is a Discord message, not an email. Each digest uses one AI summarization.

Overview checklist

Until the server is fully set up, Overview walks through:
  1. Add a knowledge source
  2. Let it index
  3. Choose where the bot answers
  4. Route escalations
  5. Get a first answer in Discord or the Playground